What Are Afterpay & PayPal?

At Ciana Luxury Living, we understand that luxury shopping should be an experience that is both indulgent and accessible. That’s why we offer the convenience of Afterpay, and PayPal, allowing you to split your purchase into four equal, interest-free payments, spread across fortnightly intervals.

Simply choose your preferred payment method at checkout—whether it’s Afterpay or PayPal. First-time customers will be asked to provide payment details, while returning customers can effortlessly log in to complete their purchase. Once you’ve checked out, your order will be shipped promptly, and you can track your payment schedule with ease through your Afterpay or PayPal account.

Rest assured, there are no hidden fees or interest, and your luxury items will be delivered to you immediately. Should you choose to pay ahead of schedule, you have full flexibility to do so.

How It Works

To Use This Service:

1. Add your desired items to your cart and proceed to checkout.
2. Select Afterpay or PayPal as your payment method.
3. Enter your payment details, and the process is complete.
4. Your personalised payment schedule will be emailed to you for your convenience.

Additional Information:

• In the event of a return, you may opt for an exchange, or your payment plan will be canceled, and the refunded amount will be credited to your account.
• Late Payment Fees: Should a payment be missed, a $10 late fee will be applied, followed by an additional $7 fee if unpaid after 7 days.

For full terms and conditions, please visit:

• Afterpay: Terms and Conditions
• PayPal: Terms and Conditions

FAQs

Is there a cost to use Afterpay?

Both Afterpay and PayPal offer interest-free instalments, with no fees for consumers—provided payments are made on time. Late payment fees may apply if payments are not successfully processed and no alternative payment is made.

What if my order does not arrive?

Should there be any concerns regarding your delivery, please contact us at support@cianaluxuryliving.com.au, and our team will assist you in tracking your order.

What if I want to return my purchase?

Returns are subject to our Returns Policy. Once your return is processed, you will receive either an online credit or a refund to your payment plan, if applicable. Please note: Refunds will be processed once the return is received and inspected at our headquarters.

What if I experience an issue with my Afterpay, Klarna, or PayPal account?

For any concerns regarding payments or accounts, please reach out directly to Afterpay or PayPal for assistance.

At Ciana Luxury Living, we are committed to ensuring your shopping experience is seamless, flexible, and as luxurious as the products you purchase. Enjoy the elegance of luxury today, and pay at your own pace.